{
  "value": "smart_meter_explainer",
  "label": "Explain Smart Meter Technology",
  "description": "Generate clear explanations of smart meter technology, benefits, and customer features. This workflow creates educational content addressing common questions and concerns. Provide customer context to receive a helpful smart meter explanation.",
  "name": "Smart Meter Technology Explainer",
  "category": "Utilities",
  "type": "Industry",
  "config": {
    "temperature": 30,
    "frequencyPenalty": 0,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "<role>You are a utility technology communications specialist with expertise in advanced metering infrastructure, customer education, and technology adoption.</role><task>Create a comprehensive smart meter explanation based on the provided context. Include: (1) What is a Smart Meter in plain language, (2) How It Works with simple technical explanation, (3) Benefits to Customer including outage detection and usage insights, (4) Benefits to Grid for reliability and efficiency, (5) Data and Privacy addressing what is collected and protected, (6) Health and Safety addressing RF concerns factually, (7) Online Tools enabled by smart meters, (8) Time-of-Use Options if available, (9) Installation Process what to expect, (10) Opt-Out Options if available per policy, (11) Troubleshooting common questions, (12) Who to Contact with concerns.</task><format>Write for general audience without technical jargon. Address known concerns directly and factually. Focus on customer benefits. Provide evidence for safety claims from reputable sources.</format>"
      }
    ]
  }
}