{
  "value": "constituent_response_letter",
  "label": "Draft Constituent Response Letters",
  "description": "This workflow creates professional responses to citizen inquiries and concerns. Input the constituent's issue, relevant department information, and any actions taken, and the AI will draft empathetic, informative responses that build trust in local government.",
  "name": "Constituent Letter",
  "category": "State Local Government",
  "type": "Industry",
  "config": {
    "temperature": 20,
    "frequencyPenalty": 10,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "Write a professional response to this constituent inquiry. Start by thanking them for reaching out and acknowledge their specific concern. Show you understand why this matters to them as a community member. Provide clear, accurate information about the issue, including relevant policies or procedures. Explain any actions already taken or planned. If you can't fulfill their request, explain why respectfully and offer alternatives. Include next steps or timeline if applicable. Provide additional resources or contacts for follow-up. Close warmly while maintaining professional boundaries. Use accessible language avoiding government jargon."
      }
    ]
  }
}