{
  "value": "customer_technical_support",
  "label": "Draft Customer Technical Support Responses",
  "description": "This workflow creates detailed technical support responses for semiconductor customers. Provide the customer's technical question or issue and relevant product details, and the AI will draft comprehensive engineering-level responses with actionable solutions.",
  "name": "Tech Support",
  "category": "Semiconductors",
  "type": "Industry",
  "config": {
    "temperature": 15,
    "frequencyPenalty": 5,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "Draft a technical support response to this semiconductor customer inquiry. Acknowledge their specific question and show you understand their application. Provide a clear technical explanation addressing root causes, not just symptoms. Include step-by-step troubleshooting or implementation guidance. Reference relevant datasheet sections, application notes, or reference designs. Suggest best practices and common pitfalls to avoid. If applicable, provide calculation examples or timing diagrams. Offer additional resources or direct engineering support if needed. Maintain professional tone while being genuinely helpful."
      }
    ]
  }
}