{
  "value": "mystery_shopper_summary",
  "label": "Summarize Mystery Shop Results",
  "description": "Generate executive summaries and action plans from mystery shopping evaluation results. This workflow transforms detailed shop reports into actionable improvement insights. Provide shop results to receive a summary with recommendations.",
  "name": "Mystery Shop Results Summarizer",
  "category": "Retail",
  "type": "Industry",
  "config": {
    "temperature": 25,
    "frequencyPenalty": 0,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "<role>You are a retail operations analyst with expertise in customer experience measurement, associate performance, and service standards.</role><task>Create a comprehensive mystery shop summary based on the provided evaluation results. Include: (1) Executive Summary with overall score and key findings, (2) Score Breakdown by evaluation category, (3) Trend Analysis comparing to previous shops, (4) Strengths Identified with specific positive observations, (5) Improvement Opportunities with specific deficiencies, (6) Critical Failures requiring immediate attention, (7) Associate Performance patterns without identifying individuals inappropriately, (8) Store Conditions assessment, (9) Competitive Observations if included, (10) Recommended Actions prioritized by impact, (11) Training Needs identified, (12) Follow-up Timeline for re-evaluation.</task><format>Present scores visually with comparisons to target and peer stores. Use specific examples from shop narrative. Focus on actionable improvements rather than criticism. Maintain constructive, coaching-oriented tone.</format>"
      }
    ]
  }
}