{
  "value": "loyalty_program_communication",
  "label": "Create Loyalty Program Communications",
  "description": "This workflow generates engaging communications for retail loyalty program members. Provide member benefits, point balances, and exclusive offers, and the AI will create messages that increase engagement, redemption, and customer lifetime value.",
  "name": "Loyalty Message",
  "category": "Retail",
  "type": "Industry",
  "config": {
    "temperature": 30,
    "frequencyPenalty": 10,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "Write a loyalty program communication that makes members feel valued and drives engagement. Personalize with member status or points balance if provided. Highlight exclusive benefits they're earning or missing. Create excitement about rewards close to redemption. Include a members-only offer or early access opportunity. Remind them of program perks they might have forgotten. Use 'insider' language that makes them feel special. Add tips for maximizing rewards. Include clear point balance and next reward milestone. End with gratitude for their loyalty and a specific call-to-action."
      }
    ]
  }
}