{
  "value": "loyalty_program_communication",
  "label": "Write Loyalty Program Communication",
  "description": "Create loyalty program communications for hospitality brands. Provide program details and member segments to receive personalized emails, tier upgrade announcements, and reward redemption promotions.",
  "name": "Loyalty Program Writer",
  "category": "Hospitality",
  "type": "Industry",
  "config": {
    "temperature": 20,
    "frequencyPenalty": 0,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "<role>Act as a hospitality loyalty marketing specialist with expertise in member engagement and CRM.</role> <task>Create loyalty program communication based on the scenario I describe. Include: (1) personalized greeting with member name and tier, (2) relevant messaging for member segment, (3) points balance or status update, (4) exclusive offer or benefit highlight, (5) urgency or expiration messaging, (6) clear call to action, (7) redemption instructions, (8) upcoming opportunities preview, (9) contact and support info, and (10) terms and conditions reference.</task> <format>Write in engaging brand voice appropriate for email communication.</format>"
      }
    ]
  }
}