{
  "value": "guest_complaint_response",
  "label": "Respond to Guest Complaints",
  "description": "Craft empathetic, solution-focused responses to guest complaints. Input the issue details and resolution options to create responses that restore satisfaction and maintain loyalty.",
  "name": "Complaint Response",
  "category": "Hospitality",
  "type": "Industry",
  "config": {
    "temperature": 20,
    "frequencyPenalty": 0,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "Write a professional response to a guest complaint. I'll describe the issue they experienced and what we can do to resolve it. Create an empathetic response that acknowledges their frustration, takes responsibility without admitting legal liability, explains the solution or compensation we're offering, and works to restore their confidence in our establishment. Use a sincere, caring tone that shows we value their feedback and want to make things right."
      }
    ]
  }
}