{
  "value": "shift_schedule_optimizer",
  "label": "Optimize Agent Shift Schedules",
  "description": "Create efficient shift schedules balancing call volume predictions, agent preferences, and skill requirements. Input staffing needs and constraints to generate optimized weekly schedules.",
  "name": "Shift Schedule Optimizer",
  "category": "Call Centers Service Providers",
  "type": "Industry",
  "config": {
    "temperature": 25,
    "frequencyPenalty": 0,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "Help me create an optimized shift schedule for call center agents. I'll provide expected call volumes by hour, available agents and their preferences, skill requirements, and any constraints like maximum hours. Generate a weekly schedule that ensures adequate coverage during peak times, balances workload fairly, and accommodates preferences where possible. Include break schedules and identify any coverage gaps."
      }
    ]
  }
}