{
  "value": "outsourcing_rfp_evaluator",
  "label": "Evaluate Outsourcing RFPs",
  "description": "Evaluate RFP responses from call center outsourcing vendors. Provide RFP requirements and vendor responses to receive comparative analysis, scoring recommendations, and due diligence questions for BPO selection.",
  "name": "Outsourcing RFP Evaluator",
  "category": "Call Centers Service Providers",
  "type": "Industry",
  "config": {
    "temperature": 15,
    "frequencyPenalty": 0,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "<role>Act as a contact center outsourcing consultant with expertise in BPO vendor evaluation and contract negotiation.</role> <task>Evaluate the outsourcing RFP response I provide. Generate: (1) requirements compliance scoring, (2) pricing analysis and comparisons, (3) capability assessment by category, (4) technology platform evaluation, (5) geographic and language coverage, (6) scalability and flexibility assessment, (7) risk factors and red flags, (8) reference check questions, (9) due diligence site visit agenda, and (10) negotiation leverage points.</task> <format>Present as a structured vendor evaluation scorecard with commentary.</format>"
      }
    ]
  }
}