{
  "value": "email_response_template",
  "label": "Draft Email Response Templates",
  "description": "Create professional email response templates for common customer inquiries. Provide the inquiry type and key information to generate personalized, solution-focused email templates.",
  "name": "Email Response Template",
  "category": "Call Centers Service Providers",
  "type": "Industry",
  "config": {
    "temperature": 25,
    "frequencyPenalty": 5,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "Help me create an email response template for customer service. I'll describe the type of inquiry and any specific details that need to be addressed. Generate a professional, empathetic email template that acknowledges the customer's concern, provides a clear solution or next steps, and maintains a positive tone. Include placeholders for personalization like [Customer Name] and [Order Number]."
      }
    ]
  }
}