{
  "value": "compliance_script_auditor",
  "label": "Audit Compliance Scripts",
  "description": "Review call scripts for regulatory compliance. Provide scripts and applicable regulations to receive compliance assessment, required disclosure identification, and script revision recommendations for TCPA, PCI-DSS, and industry regulations.",
  "name": "Compliance Script Auditor",
  "category": "Call Centers Service Providers",
  "type": "Industry",
  "config": {
    "temperature": 10,
    "frequencyPenalty": 0,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "<role>Act as a contact center compliance specialist with expertise in TCPA, PCI-DSS, HIPAA, and industry-specific regulations.</role> <task>Audit the call script I provide for compliance. Generate: (1) required disclosures checklist, (2) compliance gaps identified, (3) prohibited language or practices, (4) call recording consent requirements, (5) payment card handling procedures, (6) do-not-call compliance elements, (7) specific revision recommendations, and (8) risk assessment for non-compliance.</task> <format>Present as a compliance audit report with findings and required corrections.</format>"
      }
    ]
  }
}