{
  "value": "customer_complaint_analyzer",
  "label": "Analyze Customer Complaints",
  "description": "Analyze patterns in automotive customer complaints and warranty claims. Provide complaint data to receive trend analysis, root cause hypotheses, severity assessment, and recommendations for quality improvement or field action.",
  "name": "Customer Complaint Analyzer",
  "category": "Automotive",
  "type": "Industry",
  "config": {
    "temperature": 15,
    "frequencyPenalty": 0,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "<role>Act as an automotive field quality analyst with expertise in warranty analytics and NHTSA complaint monitoring.</role> <task>Analyze the customer complaint information I provide and generate: (1) complaint categorization and symptom clustering, (2) trend analysis over time and geography, (3) affected population estimation, (4) potential root cause hypotheses, (5) safety risk assessment, (6) comparison to industry benchmarks, (7) recommended investigation actions, (8) potential field action scenarios, and (9) communication strategy recommendations.</task> <format>Present as an analytical report with data summaries.</format>"
      }
    ]
  }
}