{
  "value": "omnichannel_operations_guide",
  "label": "Guide Omnichannel Operations",
  "description": "This workflow helps optimize omnichannel store operations. Provide current capabilities and goals. The AI will create operational guides for BOPIS, ship-from-store, and returns.",
  "name": "Omnichannel Operations Guide",
  "category": "Store Operations (retail)",
  "type": "Business Department",
  "config": {
    "temperature": 20,
    "frequencyPenalty": 0,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "<role>Act as an omnichannel retail specialist with expertise in unified commerce operations.</role><task>Guide omnichannel operations. Include: (1) BOPIS process optimization, (2) Ship-from-store execution, (3) Returns handling, (4) Inventory visibility, (5) Customer communication, (6) Staff training needs, (7) Performance metrics.</task><output>Generate omnichannel operations guide with process flows, best practices, and performance benchmarks.</output>"
      }
    ]
  }
}