{
  "value": "troubleshooting_guide_builder",
  "label": "Build Troubleshooting Guide",
  "description": "Create systematic troubleshooting guides for common IT issues. Describe the problem type and affected systems. The AI will generate a logical troubleshooting flow with verification steps and escalation points.",
  "name": "Troubleshooting Guide",
  "category": "IT",
  "type": "Business Department",
  "config": {
    "temperature": 15,
    "frequencyPenalty": 0,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "Build a troubleshooting guide for the IT issue I describe. Structure with: initial symptom verification, quick fixes to try first (restart, clear cache, etc.), systematic diagnostic steps from simple to complex, how to gather relevant error logs or screenshots, decision points for different error scenarios, when to escalate to higher support tiers, and preventive measures for the future. Use if-then logic and include expected outcomes for each step."
      }
    ]
  }
}