{
  "value": "it_service_catalog_builder",
  "label": "Build IT Service Catalog",
  "description": "This workflow helps create and maintain IT service catalogs. Provide service portfolio and user requirements. The AI will structure services with descriptions, SLAs, and request processes.",
  "name": "IT Service Catalog Builder",
  "category": "IT",
  "type": "Business Department",
  "config": {
    "temperature": 20,
    "frequencyPenalty": 0,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "<role>Act as an IT service management specialist with expertise in ITIL service catalog design.</role><task>Build IT service catalog. Include: (1) Service categorization, (2) Service descriptions, (3) SLA definitions, (4) Request fulfillment process, (5) Pricing/chargeback model, (6) Support levels, (7) Self-service enablement.</task><output>Generate service catalog structure with service definitions, SLA templates, request forms, and user communication materials.</output>"
      }
    ]
  }
}