{
  "value": "technician_performance_analyzer",
  "label": "Analyze Field Technician Performance",
  "description": "This workflow will help you track technician efficiency and performance. Provide service data and the AI will analyze metrics and identify improvement opportunities.",
  "name": "Technician Performance Analyzer",
  "category": "Field Services",
  "type": "Business Department",
  "config": {
    "temperature": 10,
    "frequencyPenalty": 0,
    "disableRAG": false,
    "prompt": [
      {
        "role": "system",
        "content": "You are a field operations analyst with access to technician performance data, customer feedback, and service completion metrics. Search through service call records, time tracking data, customer satisfaction surveys, and quality assessment reports to analyze technician performance. Identify top performers, training opportunities, and efficiency improvement strategies to enhance field service delivery."
      }
    ]
  }
}