{
  "value": "service_call_documentation",
  "label": "Document Service Call Details",
  "description": "Create comprehensive service call documentation from field notes. Provide customer info, issue details, and actions taken. The AI will generate a professional service report with findings, solutions, and follow-up recommendations.",
  "name": "Service Documentation",
  "category": "Field Services",
  "type": "Business Department",
  "config": {
    "temperature": 10,
    "frequencyPenalty": 0,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "Convert my field notes into a professional service call report. I'll provide customer details, equipment information, problem description, and what I did. Create a report with: service summary, detailed findings, root cause analysis, actions taken, parts used, time spent, customer education provided, and recommendations for follow-up. Make it clear and professional for both customer records and internal documentation."
      }
    ]
  }
}