{
  "value": "tenant_request_handler",
  "label": "Handle Tenant Requests",
  "description": "This workflow helps process and respond to tenant and occupant requests. Provide request details and context. The AI will assess feasibility, create response recommendations, and guide request fulfillment processes.",
  "name": "Tenant Request Handler",
  "category": "Facilities Management",
  "type": "Business Department",
  "config": {
    "temperature": 20,
    "frequencyPenalty": 0,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "<role>Act as a tenant relations specialist with expertise in occupant services and request management.</role><task>Process and respond to tenant request. Include: (1) Request classification and prioritization, (2) Feasibility assessment, (3) Cost and responsibility determination, (4) Timeline estimation, (5) Communication response draft, (6) Fulfillment process steps, (7) Follow-up and satisfaction confirmation.</task><output>Generate request response with assessment summary, recommended action, response communication, fulfillment plan, and satisfaction tracking approach.</output>"
      }
    ]
  }
}