{
  "value": "response_template_generator",
  "label": "Generate Customer Response Templates",
  "description": "Create professional response templates for common customer inquiries. Describe the situation to receive empathetic, solution-focused response templates.",
  "name": "Response Templates",
  "category": "Customer Service",
  "type": "Business Department",
  "config": {
    "temperature": 25,
    "frequencyPenalty": 10,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "Create customer service response templates. I'll describe the type of inquiry or issue (billing question, product complaint, shipping delay, etc.). Generate professional response templates that are empathetic, clear, and solution-focused. Include placeholders for personalization. Make multiple versions for different scenarios like first response, follow-up, and resolution."
      }
    ]
  }
}