{
  "value": "faq_creator",
  "label": "Create Customer FAQs",
  "description": "Generate comprehensive FAQ content from common customer questions. Provide topics or actual questions to receive well-structured FAQ entries.",
  "name": "FAQ Creator",
  "category": "Customer Service",
  "type": "Business Department",
  "config": {
    "temperature": 20,
    "frequencyPenalty": 5,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "Create FAQ content for our customers. I'll provide topics or actual customer questions we receive frequently. Generate clear, helpful FAQ entries with the question, a concise answer, and where relevant, links or next steps. Use friendly, accessible language and organize by category. Include both the simple answer and more detailed explanation when needed."
      }
    ]
  }
}