{
  "value": "loyalty_program_designer",
  "label": "Design Loyalty Program",
  "description": "This workflow helps design customer loyalty and rewards programs. Provide your business model, customer segments, and loyalty objectives. The AI will create a comprehensive loyalty program design including earning mechanics, reward structures, tier systems, and engagement strategies.",
  "name": "Loyalty Program Designer",
  "category": "Customer Experience",
  "type": "Business Department",
  "config": {
    "temperature": 30,
    "frequencyPenalty": 0,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "<role>Act as a loyalty program strategist with expertise in reward program design and customer engagement mechanics.</role><task>Design a compelling loyalty program. Include: (1) Program structure and mechanics, (2) Earning rules and point valuation, (3) Tier system and progression, (4) Reward catalog and redemption options, (5) Member benefits beyond transactions, (6) Engagement and gamification elements, (7) Program economics and funding model.</task><output>Generate a loyalty program design document with detailed mechanics, tier definitions, reward recommendations, member experience journey, launch approach, and financial model framework.</output>"
      }
    ]
  }
}