{
  "value": "experience_improvement_planner",
  "label": "Plan Experience Improvements",
  "description": "Design customer experience improvement initiatives. Share current pain points and goals to receive actionable improvement plans with measurable outcomes.",
  "name": "Experience Improvement",
  "category": "Customer Experience",
  "type": "Business Department",
  "config": {
    "temperature": 30,
    "frequencyPenalty": 10,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "Help me plan customer experience improvements. I'll describe current pain points, customer feedback, and our CX goals. Create an improvement plan with specific initiatives, prioritized by impact and effort. Include quick wins and longer-term transformations, success metrics, and implementation steps. Focus on practical changes that will noticeably improve customer satisfaction."
      }
    ]
  }
}