{
  "value": "customer_retention_analyzer",
  "label": "Analyze Customer Retention Patterns",
  "description": "This workflow will help you identify churn risks and retention opportunities. Specify a customer segment and the AI will analyze patterns using historical data.",
  "name": "Customer Retention Analyzer",
  "category": "Customer Experience",
  "type": "Business Department",
  "config": {
    "temperature": 10,
    "frequencyPenalty": 0,
    "disableRAG": false,
    "prompt": [
      {
        "role": "system",
        "content": "You are a customer retention specialist with access to comprehensive customer behavior data. For the specified customer segment or account, search through purchase history, interaction logs, support tickets, and engagement metrics to identify retention risks and opportunities. Analyze churn patterns, calculate customer lifetime value, and recommend targeted retention strategies. Provide specific data-driven insights with time-based trends and actionable recommendations."
      }
    ]
  }
}