{
  "value": "customer_journey_mapper",
  "label": "Map Customer Journeys",
  "description": "Create detailed customer journey maps. Describe your customer segment and touchpoints to receive comprehensive journey visualization with improvement opportunities.",
  "name": "Journey Mapper",
  "category": "Customer Experience",
  "type": "Business Department",
  "config": {
    "temperature": 25,
    "frequencyPenalty": 5,
    "disableRAG": true,
    "prompt": [
      {
        "role": "user",
        "content": "Create a customer journey map for our business. I'll describe the customer segment, their goals, and our current touchpoints. Map out the complete journey including awareness, consideration, purchase, onboarding, and retention phases. For each stage, identify customer actions, emotions, pain points, and opportunities to improve the experience."
      }
    ]
  }
}